ON Wedensday, Indian Railway Catering and Tourism Corporation (IRCTC) said that it will pay a compensation to approx 630 passengers on-board Ahmedabad-Mumbai Tejas Express because the train could not complete its journey on time. Each passenger will get Rs 100 as refund as the train was one and half late in reaching Mumbai.
To get this refund, people have to apply as per the refund policy of IRCTC and after passing the verification process they will get the refund.
The Ahmedabad-Mumbai-Ahmedabad Tejas Express was innaugrated On January 16, Thursday by Union Railway Minister Piyush Goyal and Gujarat Chief Minister Vijay Rupani. The train completed its mainden run on Sunday, January 19.
The train has been talk of the town since the last few days due to its luxurious look. It is country’s second private express train and Vijay Rupani is of the opinion that the train will strengthen the cultural ties between Mumbai and Gujrat.
The passengers on-board Tejas Express on Sunday had mixed things to say about their journey. Some of them felt that it was a great train but the timings need to be tweaked. In addition to this, there were again complaints in regards to stale food being served on-board the train.
On Wednesday, The Tejas Express departed from Ahmedabad at 6.42 am, which was two minutes later than its scheduled time. However, due to a technical problem between Bhayander and Dahisar station it reached Mumbai Central at 2.36 pm instead of the scheduled time of 1.10 pm.
Talking about the same, a spokesperson of the Western Railways said, “…the OHE (Overhead Equipment) on UP fast line between Dahisar and Bhayander did not hold power from 12.15 hrs. It was restored between Dahisar- Mira Road at 12.30 hrs and between Mira Road and Bhayander at 13.35 hrs”.
It was because of this fault that the Tejas Express was delayed and along with serveral other trains were reaching Mumbai later than their scheduled time. Furthermore, due to this issue eight sub-urban trains were cancelled till 3:30pm.
To help the passengers that were to reach airport, Tejas Express made a 2 minute halt at the Andheri station so that people can make it to their flights in-time despite the delay.
Here are a few things that you may want to know about Tejas Express:
- Booking: The tickets for the train can be booked on IRCTC website and its mobile app ‘Irctc Rail Connect’. There will be no booking at railway reservation counters, as per IRCTC in a press release.
- Capacity: The passenger train has a capacity of carrying more than 700 passengers. The train has two AC executive class chair cars and eight AC chair cars.
- Timings: Ahmedabad to Mumbai Tejas Express will commence its journey from Ahmedabad at 6:40 am and reach Mumbai Central at 1:10 pm. On the return journey, it will depart from Mumbai Central at 3:40 pm and arrive in Ahmedabad at 9:55 pm.
- Where Will The Train Halt: The train will halt at Nadiad, Vadodara, Bharuch, Surat, Vapi and Borivali stations in both directions.
- Fare: The fare for executive chair car from Ahmedabad to Mumbai is ₹2,384. This includes base fair of ₹1,875, GST of ₹94 and catering charge of ₹415. The fare of AC chair car will be ₹1,289, which includes base fair of ₹870, GST ₹44 and catering charge ₹375.
- Food: Passengers will be served welcome tea, breakfast and combo lunch/snacks in Ahmedabad-Mumbai Tejas Express. In addition, tea and coffee vending machines will be available in the train and each coach will have a RO water filter machine.